{"id":9936,"date":"2019-07-01T09:43:39","date_gmt":"2019-07-01T13:43:39","guid":{"rendered":"http:\/\/videonewsservice.net\/?p=9936"},"modified":"2019-07-01T09:43:39","modified_gmt":"2019-07-01T13:43:39","slug":"genesee-county-helping-to-remove-barriers-in-the-healthcare-industry-to-assist-those-who-are-vulnerable","status":"publish","type":"post","link":"https:\/\/videonewsservice.net\/index.php\/2019\/07\/01\/genesee-county-helping-to-remove-barriers-in-the-healthcare-industry-to-assist-those-who-are-vulnerable\/","title":{"rendered":"GENESEE COUNTY\/Helping to remove barriers in the healthcare industry to assist those who are vulnerable"},"content":{"rendered":"\n
\"\"
Rustam Ushurov and Julie Carasone Operations Specialists, Cultural Competence and Health Literacy\/Lake Plains Community Care Network speak to providers<\/figcaption><\/figure>\n\n\n\n

Operations Specialists Rustam Ushurov and Julie Carasone are reaching out to healthcare providers in the area and educating them on how to be more culturally competent to the population that they are serving here in WNY.<\/p>\n\n\n\n

Ushurov who is with WNY R-AHEC and Carasone, working with Lake Plains Community Care Network, have been tasked with bringing the health care providers together and discussing what has been working and what they can do better in their urban or rural settings.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

This past Wednesday a learning collaborative was held for the Finger Lakes Performing Provider System(FLPPS). The project has been ongoing since 2015 and will end in 2020.<\/p>\n\n\n\n

“What we are trying to do is reduce unnecessary emergency department visits, and the way we are trying to do this is by understanding the culture and health literacy of our most vulnerable populations,” says Julie Carasone,  Operations Specialist, Cultural Competence and Health Literacy Lake Plains Community Care Network.<\/p>\n\n\n\n

At Wednesdays learning collaborative many healthcare providers shared ideas, learned other things people are doing and learned of different services, websites\/apps to use that may be able to assist people with language barriers, people who use sign language or those who are non verbal or low verbal.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

“We’re trying to teach our staff more cultural competence to make our patients more comfortable,” says Lisa Deahn, Office Manager at Pembroke Family Care.<\/p>\n\n\n\n

“With the health literacy part of it we are trying to make sure that patients understand what they are being told in their appointments and why they are having a test. I have learned of more ideas and other things that people are doing, the information goes both ways, they might not know about something I’m doing that helps everybody in return.”<\/p>\n\n\n\n

In 2014, when the project started, the goal was to reduce avoidable admissions and hospitalizations by 25% over the course of 5 years.<\/p>\n\n\n\n

These projects are part of the Delivery System Reform Incentive Payment (DSRIP) program.  DSRIP incentivizes healthcare and community-based providers to form regional collaborations and implement innovative system transformation to better serve Medicaid and uninsured populations who often experience greater healthcare disparities.<\/p>\n\n\n\n

Up to $6.42 billion dollars are allocated to the NYS DSRIP program with payouts based upon achieving predefined results in system transformation, clinical management, and population health.<\/p>\n\n\n\n

“All the facilities thought they could do it by themselves and the state said no you need to gather into groups and then create an organization that will help,” says Rustam Ushurov, Operations Specialist Cultural Competence and Health Literacy Program Coordinator. <\/p>\n\n\n\n

Ushurov says since 2015 they have been looking to see if there are any positive experiences that they’ve seen from their patients and good health outcomes.<\/p>\n\n\n\n

“Not only are we talking about race and ethnicity, but we are also talking about different populations, urban or rural, younger, older, how to work with them. how to talk to them, how to schedule their physical appointment. If they don’t speak the English language or are visiting tourists, migrant populations, we need to be able to communicate their needs and understand how to explain to them certain things so that they can get better and we can get better health outcomes.”<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

“The purpose of the learning collaborative was to identify the successes of the Cultural Competence and Health Literacy Initiative and what are the barriers and how to overcome them.  Our agencies are doing great work in noticing the barriers to receiving health care in our rural area, and making those barriers less, so that our consumers can reduce emergency department visits, and also reduce chronic illnesses,” says Carasone.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

The providers at Wednesday’s meeting were from Genesee, Orleans and Wyoming Counties.<\/p>\n\n\n\n

“We do feel like we are helping them definitely because we do see there are changes being implemented, we do see that signage is different and how providers are talking differently as well. It might not always be so visible, its going to take a while before we reach 100%, but we are getting there” says Ushurov.<\/p>\n\n\n\n

\"\"<\/figure>\n","protected":false},"excerpt":{"rendered":"

Operations Specialists Rustam Ushurov and Julie Carasone are reaching out to healthcare providers in the area and educating them on how to be more culturally competent to the population that they are serving here in WNY. Ushurov who is with WNY R-AHEC and Carasone, working with Lake Plains Community Care \u2026<\/p>\n

Continue reading<\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":9933,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_seo_schema_type":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[8,23,1],"tags":[1702],"class_list":["post-9936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-batavia","category-genesee-county","category-uncategorized","tag-lak-plains-community-care-network"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8eTP4-2Ag","jetpack-related-posts":[{"id":13443,"url":"https:\/\/videonewsservice.net\/index.php\/2020\/01\/25\/wny-local-agencies-participate-in-learning-collaborative\/","url_meta":{"origin":9936,"position":0},"title":"WNY\/Local agencies participate in learning collaborative","author":"aka","date":"January 25, 2020","format":false,"excerpt":"Local agencies participated in a learning collaborative at Lake Plains Community Care Network at their East Main street offices on Friday afternoon. 12 area agencies discussed what they have been doing in regards to cultural competence and health literacy. Three speakers were on hand to discuss sexual assault services, trauma\u2026","rel":"","context":"In "WNY"","block_context":{"text":"WNY","link":"https:\/\/videonewsservice.net\/index.php\/category\/wny\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/01\/Julie-3.jpg?fit=1200%2C555&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/01\/Julie-3.jpg?fit=1200%2C555&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/01\/Julie-3.jpg?fit=1200%2C555&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/01\/Julie-3.jpg?fit=1200%2C555&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/01\/Julie-3.jpg?fit=1200%2C555&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":44106,"url":"https:\/\/videonewsservice.net\/index.php\/2023\/06\/30\/wny-oak-orchard-health-is-ready-to-roll-with-their-new-mobile-medical-unit\/","url_meta":{"origin":9936,"position":1},"title":"WNY\/Oak Orchard Health is ready to roll with their new Mobile Medical Unit","author":"aka","date":"June 30, 2023","format":false,"excerpt":"Left to right- Oak Orchard Health representatives Julie Carasone\/Mobile Medical Unit & Community Health Coordinator, Cate Campbell\/Clinical Operations Manager, Karen Kinter\/CEO, Sen. George Borrello, and Legislator John Deleo pose in front of Oak Orchard Health's new Mobil Medical Unit that went into service on Thursday June 29, 2023. Representatives from\u2026","rel":"","context":"In "WNY"","block_context":{"text":"WNY","link":"https:\/\/videonewsservice.net\/index.php\/category\/wny\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2023\/06\/20230629_152458-scaled.jpg?fit=1200%2C836&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2023\/06\/20230629_152458-scaled.jpg?fit=1200%2C836&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2023\/06\/20230629_152458-scaled.jpg?fit=1200%2C836&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2023\/06\/20230629_152458-scaled.jpg?fit=1200%2C836&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2023\/06\/20230629_152458-scaled.jpg?fit=1200%2C836&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":70577,"url":"https:\/\/videonewsservice.net\/index.php\/2025\/12\/05\/genesee-county-leadership-genesee-graduation-class-of-2025\/","url_meta":{"origin":9936,"position":2},"title":"GENESEE COUNTY\/Leadership Genesee Graduation-Class of 2025","author":"aka","date":"December 5, 2025","format":false,"excerpt":"Leadership Genesee Class of 2025 More on Leadership Genesee: Cornell Cooperative Extension | Leadership Genesee Jay Gsell was presented with the Barry Miller Lifetime Achievement Award-from left- Jonathan Finch, Artist who created the award, Tim Hens\/Alumni who nominated Gsell, Jay Gsell and Peggy Marone, Director of Leadership Genesee\/Class of 2002\u2026","rel":"","context":"In "Genesee County"","block_context":{"text":"Genesee County","link":"https:\/\/videonewsservice.net\/index.php\/category\/genesee-county\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2025\/12\/20251204_190005-scaled.jpg?fit=1200%2C634&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2025\/12\/20251204_190005-scaled.jpg?fit=1200%2C634&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2025\/12\/20251204_190005-scaled.jpg?fit=1200%2C634&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2025\/12\/20251204_190005-scaled.jpg?fit=1200%2C634&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2025\/12\/20251204_190005-scaled.jpg?fit=1200%2C634&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":20739,"url":"https:\/\/videonewsservice.net\/index.php\/2020\/11\/11\/gow-opioid-task-force-receives-community-star-for-its-efforts-to-provide-resources-in-midst-of-pandemic\/","url_meta":{"origin":9936,"position":3},"title":"GOW Opioid Task Force receives Community Star for its efforts to provide resources in midst of pandemic","author":"aka","date":"November 11, 2020","format":false,"excerpt":"The GOW Opioid Task Force has been honored with the 2020 Community Star from the National Organization of State Offices of Rural Health. From left are Charlotte Crawford, chief executive officer, Lake Plains Community Care Network; Julie Gutowski, vice president of Clinical Operations and Services, Spectrum Health & Human Services;\u2026","rel":"","context":"In "Genesee County"","block_context":{"text":"Genesee County","link":"https:\/\/videonewsservice.net\/index.php\/category\/genesee-county\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/11\/Task-Force-Community-Star-Award-1.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]},{"id":9216,"url":"https:\/\/videonewsservice.net\/index.php\/2019\/05\/19\/genesee-county-commencement-2019-at-gcc-reporter-for-vns-receives-her-diploma\/","url_meta":{"origin":9936,"position":4},"title":"GENESEE COUNTY\/Commencement 2019 at GCC, Reporter for VNS receives her diploma","author":"aka","date":"May 19, 2019","format":false,"excerpt":"https:\/\/youtu.be\/u9mPjAgXQF8 Genesee Community College held their 51st Commencement at the Call Arena on Sunday afternoon. Dr. Lesli Myers-Small, a well known educator who is currently the superintendent for the Brockport Central School District presented the Commencement Address. https:\/\/youtu.be\/D0Bs9Y1P_1c Dr. Myers-Small earned a Bachelor's degree in Psychology and a Master's degree\u2026","rel":"","context":"In "Genesee County"","block_context":{"text":"Genesee County","link":"https:\/\/videonewsservice.net\/index.php\/category\/genesee-county\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2019\/05\/still-graduates.jpg?fit=640%2C360&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2019\/05\/still-graduates.jpg?fit=640%2C360&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2019\/05\/still-graduates.jpg?fit=640%2C360&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":18212,"url":"https:\/\/videonewsservice.net\/index.php\/2020\/07\/13\/genesee-county-new-conservative-party-chairperson-says-her-grandmother-influenced-her-views-growing-up\/","url_meta":{"origin":9936,"position":5},"title":"GENESEE COUNTY\/New Conservative Party Chairperson says her grandmother influenced her views growing up","author":"aka","date":"July 13, 2020","format":false,"excerpt":"Left-right- John Roach(Vice Chair), Art Munger(Outgoing Chair), Julie Carasone(New Chairperson) The decision was unanimous. Julie Carasone was elected Genesee County Conservative Party Chairperson on Saturday morning at the Old County Court House in Batavia. She will assume the role in September. Carasone says she is honored to hold the position,\u2026","rel":"","context":"In "Batavia"","block_context":{"text":"Batavia","link":"https:\/\/videonewsservice.net\/index.php\/category\/gennesse-county\/batavia\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/07\/Julies-1.jpg?fit=1200%2C664&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/07\/Julies-1.jpg?fit=1200%2C664&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/07\/Julies-1.jpg?fit=1200%2C664&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/07\/Julies-1.jpg?fit=1200%2C664&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2020\/07\/Julies-1.jpg?fit=1200%2C664&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/videonewsservice.net\/wp-content\/uploads\/2019\/06\/Lake-3.jpg?fit=2544%2C1966&ssl=1","_links":{"self":[{"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/posts\/9936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/comments?post=9936"}],"version-history":[{"count":9,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/posts\/9936\/revisions"}],"predecessor-version":[{"id":9946,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/posts\/9936\/revisions\/9946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/media\/9933"}],"wp:attachment":[{"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/media?parent=9936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/categories?post=9936"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/videonewsservice.net\/index.php\/wp-json\/wp\/v2\/tags?post=9936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}