Press release
As 2020 has drawn to a close, the City of Batavia Fire Department has evaluated the services and programs provided throughout the year in its continuous quality improvement process.
According to Fire Chief Stefano Napolitano, “the current pandemic has forced the department to implement a number of significant changes to our operational model and service delivery. Our service to the public remains our main mission. We are here to serve and these changes ensure that we are able to continue to provide the highest levels of service during this most unsettling time.”
Additionally, the Chief stated, “our ability to maintain our core mission and essential services such as fire protection and emergency medical services hinges on the ability of our staff to respond in the most efficient and sensible way possible while ensuring the health and safety of fire department staffing.”
As a result, the department is regularly evaluating policies, procedures and service delivery programs and has prepared the following year end summary for 2020.
Total number of incidents for 2020 2,264
Fires 55
(Vehicle, cooking, chimney, vegetation, forest, brush, rubbish, dumpster, outside equipment)
Building Fires 7
Overpressure Rupture, Explosion, Overheating 8
Rescue & Emergency Medical Services 1,451
Motor Vehicle Accidents 68
Elevator Rescue 3
Ice Rescue 1
Swift Water Rescue 2
Hazardous Conditions 120
Service Calls 120
Good Intent Calls 85
False Alarm & False Calls 310
Special incident Type 5
Mutual Aid Given 29
Busiest Month January
Busiest Day Wednesday
Busiest Time of Day 7:00-8:00 pm
Slowest Month April
Slowest Day Saturday
Slowest Time of Day 2:00-3:00 am
Response Time
(Dispatched to on-scene arrival) 8 minutes or less 100%
6 minutes or less 88%
4 minutes or less 53%
Number of times 2 or more calls simultaneously 454
In addition to answering calls for service, the City of Batavia Fire Department conducted the following Community Risk Reduction (CRR) services and programs.
Fire Prevention Programs 1,656 Points of Contact
Fire Extinguisher Training 720 Points of Contact
Smoke Detector Installations 27
Carbon Monoxide Detector installations 7
Smoke/Carbon Monoxide Detector Battery Installs 25
Car seat Inspection/Installation 72
Car Seat Replacements 7
Fire hydrants Flushed & Maintained 128
Fire Hydrants Flow Tested 12
Inspections, Commercial 354
Inspections, Multi-Family 42
Overall, the total call volume for the year was down by approximately 5% as a result of the pandemic especially during the first and second quarters of the year. However, at this time, call volume for the current year are trending higher.
Lastly, the Department would like to express their thanks to the many individuals and business who have shown support to the department throughout the past year.