GENESEE COUNTY/RTS to launch new Express Service to local Medical Centers in Batavia

New Service Begins Monday, June 16, 2025

Press release

Batavia, NY: Regional Transit Service in Genesee County (RTS Genesee) announced today that it will introduce a new express service to local medical centers in Batavia effective June 16, 2025. This new service, which was developed in partnership with the University of Rochester Medical Center (URMC) and Rochester Regional Health (RRH), will provide service between the URMC Batavia Multispecialty Building and the RRH Batavia Medical Campus, via the hub at City Centre. The express route will run in a loop four times per day, departing from City Centre for transfer and/or continuation on to URMC and RRH. This service is subsidized by URMC and RRH, which means it is free to any and all customers who utilize it.

“RTS is happy to partner with the University of Rochester Medical Center and Rochester Regional Health to provide a new express route free of charge to customers traveling to their respective medical centers in Batavia,” said RTS CEO Miguel Velázquez. “Medical Centers like these are among the most important destinations we connect our customers to, and it is our hope that this partnership and new service meets that need for many years to come. I thank the teams at URMC and RRH for their partnership and support, and the RTS team for bringing this important service to life.”

The express service schedule, which includes specific departure and arrival times is available on the RTS website. Customers are encouraged to contact RTS Genesee with questions at 585-343-3079.

For all other information, visit www.myRTS.com.

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Statement from Rochester Regional Health:

“Rochester Regional Health is proud to support the new RTS Genesee Express Service, connecting riders to key medical destinations in Batavia, including our Batavia Medical Campus.  Transportation is a common barrier to care, especially in rural areas.  This free, reliable service helps ensure people can access the care they need,” said Sonja Gonyea, United Memorial Medical Center Associate COO.  “This partnership reflects RRH’s ongoing commitment to improving access and supporting community health.”

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