Press release
BATAVIA, NY — The New York State Office of Temporary and Disability Assistance (OTDA) has
announced that the 2025–2026 Home Energy Assistance Program (HEAP) Regular Benefit will open for
applications on Monday, December 1, 2025.
The Regular HEAP benefit helps eligible households with home heating costs and may assist residents
experiencing heating emergencies such as low/no fuel, a utility shutoff notice, or a threat of service
termination.
How Genesee County Residents Can Apply (Beginning December 1):
o Online: Apply through NYS myBenefits: https://www.mybenefits.ny.gov
o Paper Application: The HEAP Application (LDSS-3421) available here:
https://otda.ny.gov/programs/heap/
o Mail, Fax, or In-Person Submission: Genesee County residents may submit completed applications to
the Genesee County Department of Social Services.
The Regular HEAP benefit is scheduled to operate through April 7, 2026, or until program funding is
exhausted.
Genesee County HEAP Contacts
o Genesee County Department of Social Services
o 5130 East Main Street, Batavia, NY, 14020
o Phone: 585-344-2580, ext. 6524
o Email: genesee.heap@dfa.state.ny.us
o Fax: 585-343-5548
o Days Open: Monday-Friday, 8:30am-5:00pm
o Genesee County Office for the Aging
o 2 Bank Street, Batavia, NY, 14020
o Phone: 585-343-1611
o Days Open: Monday-Friday, 8:30am-5:00pm