GENESEE COUNTY/Batavia/Hope Haven Center offers a new Safeline number for those who need help with addiction immediately

Barbara Falker-Johnson, Addiction Therapist/Resource Coordinator with Colleen Dorchak,(BSN.RN) Clinical Nurse Lead at Hope Haven Center in Batavia/located at the Jerome Center/Rochester Regional Health on Bank street.

Hope Haven Center has been helping those fighting addiction in the GLOW region for a very long time, since the early 70’s according to Addiction Therapist/Resource Coordinator Barbara Falker-Johnson. Getting into the three Rochester Regional Health facilities, Hope Haven in Batavia, Unity in Rochester and the Clifton Springs location just became a bit easier with a quick self-referral Safeline number, dial (585)723-SAFE(7233)

How to get help immediately: Contact the new Safeline at (585)722-SAFE(7233) to be immediately connected to an addiction provider for an immediate evaluation on the spot, via telepractice from ANY location. /Barbara Falker-Johnson explains in the above video.

Meeting the needs of patients with a Person Centered Care approach, meeting the patient “where they are at” addressing spiritual, cultural and health issue needs/Barbara Falker-Johnson explains in the above video.

Continued follow up after completing a 14 or 28 day stay, offering continuing assistance in the patient’s new life after recovery/Barbara Falker-Johnson explains in the above video.

Link to website below:

Hope Haven Center | Rochester Regional Health

Provided information

Hope Haven is a true gem in the GLOW (Genesee, Livingston, Orleans, Wyoming) region and has brought Beauty in the Future for many people’s lives.

This 22bed inpatient rehab facility has assisted people with addiction from a variety of medications, street drugs and alcohol. We know patients come from all walks of life as addictions cross all boundaries of the socioeconomic aspect.

In meeting the needs of our patients, Hope Haven offers a Person Centered Care approach treatment program curtailed to individual needs focusing on self-autonomy. Emphasis on daily life assists in this as daily life concerns can become barriers in focusing on their recovery. Hope Haven provides groups concentrating on some possible solutions along with the provision of guest speakers from in and around the region gathering a plethora of knowledge in assisting our patient’s needs.

Toby Nagel with the Bridge in Batavia and Pastor Pam, they assist with spirituality one day a week at Hope Haven. Pastor Pam assists women and Toby assists with men at the Center (Submitted photo)

Our Person Centered Care approach address spiritual, cultural and health issue needs. This whole Person Centered Care approach adds in meeting the patient “where they’re at.” It is the hope that addressing the many issues related to the hurtles in recovery, our patients will be provided the knowledge that leads to strength, courage and the ability to stay vigilant in their recovery.

Hope Haven continues to bring the best and newest recovery skills along with provision of continuing education to our Therapists in addressing the many (ever changing) issues facing our patients. Along with working hard on recovery and life skills, our patient’s celebration of new life and bright futures are acknowledged.

Hope Haven is a true hidden gem in the heart of Batavia and brings Beauty to many peoples futures.

Should you be in need one of our three(Unity, Clifton Springs or Hope Haven) rehab facilities, contact Rochester Regional Health Intake at (585)723-7366. For quick self-referral, contact our new safeline at (585)722-SAFE(7233) to be immediately connected to an addiction provider for an immediate evaluation on the spot, via telepractice from ANY location.