GENESEE/ORLEANS/Federal grant opens door for UConnectCare to provide harm reduction services, mobile unit

Johnny Vidal, Outreach Peer Specialist, and Erin Phelps, Harm Reduction Coordinator/Case Manager, stand next to UConnectCare’s mobile unit that travels to different locations in Genesee and Orleans counties to help those struggling with substance use disorder. (provided photo)

Press release

A federal grant to provide harm reduction, treatment and/or recovery support services is empowering UConnectCare (formerly Genesee/Orleans Council on Alcoholism and Substance Abuse) to meet those struggling with substance use disorder “where they’re at.”

The nonprofit agency has begun an Open Access program that will operate three days per week at The Recovery Station, 5256 Clinton St. Rd., Batavia, as well as a Harm Reduction Mobile Outreach unit that will travel to several locations in the two counties five days per week.

“Both programs reflect the agency’s goal of “meeting them where they’re at, without judgment,” said Erin Phelps, Harm Reduction Coordinator/Case Manager. “Those seeking services will be greeted by a trained Peer Advocate to assist in developing a plan for the next steps and answer questions regarding recovery.”

Phelps and Amy Kabel, project director, emphasized that services will be available to residents, even if they’re not ready for agency intervention.

“Harm reduction is about keeping people alive and being ready to help them when they’re ready,” Phelps said, prompting Kabel to add, “or maybe they never are.”

Walk-ins are welcome to utilize Open Access. The program’s hours of service are 3-7 p.m. on Tuesdays and Fridays and 10 a.m. to 2 p.m. on Saturdays at The Recovery Station.

The mobile unit will be set up in front of Genesee County Mental Health on the first and third Wednesdays from 9 a.m. to 4 p.m., and at Orleans County Mental Health on the second and fourth Wednesdays from 10 a.m. to 4 p.m. It also will go to Medina, Le Roy, Lyndonville and other venues in the Batavia area each month.

Johnny Vidal, Outreach Peer Specialist, and Felicia Maybee, Open Access Counselor, are part of the team that works on the mobile unit.

Phelps said harm reduction is a “compassionate approach to drug use,” focusing on positive change and safety without requiring that individuals stop using drugs as a precondition for support. Services include peer support, case management, transportation, naloxone training, fentanyl test strips, care/hygiene kits and parent/family support.

She added that a national harm reduction exchange event is scheduled for 11 a.m. to 3 p.m. on Feb. 15 at a site to be determined.

Treatment evaluations will be available to provide referrals to the appropriate harm reduction support, recovery support and/or treatment, such as detox, inpatient or outpatient.

For more information about the program, opioid overdose prevention training and to see the mobile unit schedule, go to www.uconnectcare.org or the UConnectCare or The Recovery Station Facebook pages, or send an email to harmreduction@uconnectcare.org.

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